You are familiar with Scrum and have already gained initial experience with this method as a project team member, Scrum Master or Product Owner. In doing so, you have noticed that you are faced with new challenges: How can you self-organise your work in a result- and resource-oriented way and how can a Scrum team strive for this together? Why does the self-organisation of the project team still work bumpily? And how can conflicts that arise within the team, between the team and the product owner or between the product owner team and the stakeholder be solved faster and more fundamentally? In this seminar, you will learn methods and approaches from the field of social competences and design thinking that will help you to fulfil the demands and expectations placed on you as a project team member, Scrum Master or Product Owner more smoothly. This includes moderation, communication and negotiation methods, as well as the corresponding possibilities from the fake forward methods for self-organising teams. Through appropriate examples and exercises, you will receive individual suggestions for fulfilling your responsibilities.
  • Duration

    2  days
  • Goal

    You will learn methods and implementation possibilities of social competences especially for projects that are organised with Scrum.
  • Target group

    Scrum participants who want to fulfil their responsibility in the area of social competence
  • Contents

    Project phases and their challenges
    • The successful project start
    • Clarity of roles, tasks and responsibilities
    • Critical project phases - identifying characteristics
    • Reducing individual demotivators
    Strengths and weaknesses of different personality structures
    • Why are others not like me?
    • What do I expect from others and what do others expect from me?
    • Knowing one's own behaviour and its effect on others
    Communication methods
    • Four Ears Model
    • active listening
    • controlled dialogue
    • finding a common language ("Techspeak" versus "ROI-SpeaK")
    Moderation techniques
    • communication rules in groups to clarify issues
    • Feedback rules
    • Application of facilitation methods in small groups
    • Application of the facilitation methods to Scrum and planning meetings
    • Application of the respective facilitation methods to sprint retrospectives
    Harvard model
    • (win-win situation) and its impact on negotiations between product owner and project team leader or project team
    • Belbin's role model for groups
    Dealing with conflict situations
    • Distribution of roles in conflicts
    • Compromise versus consensus
    • Design thinking as a method of analysis and solution finding
    Team building as a process
    • How to turn a project group into a successful team
  • Requirements

    Project experience as a project group member
  • Our quality promise

Contact to our service center

DE+49 (0) 711 90363245

CH+41 (0) 584 595795

AT+43 (01) 33 2353160

FR+41 (0) 584 595454

EN+49 (0) 711 90363245

DA+49 (0) 711 90363245

email[email protected]

Early booking pays off

Book your training at least 3 or 6 months before the start of the course and take advantage of the flexible pricing.

> 6 months


> 3 months


0-3 months


Place Date Language Price
In-house training courses on request Inquiry
  •  Guaranteed to take place
  •   The course will definitely take place if you make a booking
  •   There are no free places left on this course. If you still book it, we will place you on the waiting list.
  • The course price is shown in the currency EUR. For orders from Switzerland, we convert the price into CHF and take into account the appropriate VAT rate. We are also happy to assist you with your order by telephone: CH +41 58 459 57 95 or DE +49 711 903 632 45.

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Trivadis, Bernd Rössler, Head of Training

Bernd Rössler

Solution Manager Trivadis Training

DE: +49 (0) 711 90363245
CH: +41 (0) 584 595795
AT: +43 (0) 133 2353160
FR: +41 (0) 584 595454
EN: +49 (0) 711 90363245
DA: +49 (0) 711 90363245

E-Mail: [email protected]

“I'll be glad to advise you on topics such as individual coaching, workshops, project support, and online training courses.”

Your Bernd Rössler

trivadis training satisfaction guarantee

Guarantee of quality

Following completion by the participants, every single training course is assessed at the levels

  • suitability of the training room,
  • suitability of the workplace,
  • functionality of the technical equipment, and
  • satisfaction throughout the entire course / seminar,

and recorded in our "TRIVALUATION" feedback system for quality assurance purposes. This enables us to consistently ensure the high quality and satisfaction of our valued customers. We really appreciate the overall rating of 9.3 from 10 points awarded by our many enthusiastic customers.


rivadis training success guarantee

Success guarantee

Trivadis guarantees the success of your training. Having completed the course / seminar, do you have any questions about the practical aspects? Would you like to repeat any of the exercises in the lab environment?

Our success guarantee allows you to repeat individual days, or even the entire training course, free of charge for up to 6 months after attending a training course. You bring with you the course materials from the previous training course.