The Atlassian Jira 7 platform is a multi-functional tool for issue tracking and project management, which is not only intuitive but also highly configurable. By defining your own workflows and issue types, as well as the options for interface customization, a wide variety of usage scenarios can be mapped, from the Agile software project to operative management and the support ticket system. Often, several of these scenarios are even used on a single Jira installation.
In this one-day seminar, you will discover the opportunities offered by Atlassian Jira by means of a compact overview.
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Duration
1 day -
Goal
- The course demonstrates the vast scope of performance in a concise way.
- Create your utilization plan for Jira based on in-depth knowledge.
- As a project manager, you will be familiar with the Jira range of functions for suggestions for your system administration.
- You will be able to differentiate between the products Atlassian Jira Core, Atlassian Jira Software and Atlassian Jira Service Desk.
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Target group
Specialist Jira administrators, those involved in creating a Jira utilization plan, Jira users
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Contents
The basics of the technical administration of JIRA Software
- The Jira platform concept
- Overview of the products Jira Core, Jira Software and Jira Service Desk
- Core concepts: Project, workflow, issue
- Project management through the use of components, versions and sub-tasks
- Interlinking issues using links and issue-based time recording
- Issue historization and its limits
Searches, filters and reports
- Using the different search types: Basic, Advanced and Quick Search
- Jira Query Language (JQL)
- Using filters and administration
- Visualizing project statistics using reports
- Sending search results as a mail subscription
Jira workflows
- Structure of the Jira default workflow and project-specific workflows (templates)
- Workflow components: Status, transitions, steps
- Workflow configuration: Conditions, validators, post functions, triggers
- Defining customer-specific event types
- Options for creating your own workflows
- Interaction between user-defined fields, masks and workflows
Jira administration and configuration
- Joint configuration of projects using schemas
- Field configurations, customer-specific fields
- Definition of screen masks
- Permission concepts based on users, groups and roles
- Notification concepts and schemas
- Differentiating between technical, professional and project administration
- Automatic notifications for modifications
- Creating specific interfaces for projects with dashboards and gadgets
Platform-specific content
- Differences between the products Jira Core, Jira Software and Jira Service Desk
- Brief view of Service Desk and Jira Software
- License management/administration of licenses
- Distribution of access rights for the various products based on the Jira platform
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Requirements
Good general computer skills, ideally initial experience with issue trackers
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Follow-up Courses and Workshops
Contact to our service center
+49 (0) 711 90363245
+41 (0) 584 595795
+43 (01) 33 2353160
+41 (0) 584 595454
Early booking pays off
Book your training at least 3 or 6 months before the start of the course and take advantage of the flexible pricing.
> 6 months
€ 670,00
> 3 months
€ 750,00
0-3 months
€ 830,00
| Place | Date | Language | Price | |
|---|---|---|---|---|
| In-house training courses on request | Inquiry | |||
- Guaranteed to take place
- The course will definitely take place if you make a booking
- There are no free places left on this course. If you still book it, we will place you on the waiting list.
- The course price is shown in the currency EUR. For orders from Switzerland, we convert the price into CHF and take into account the appropriate VAT rate. We are also happy to assist you with your order by telephone: CH +41 58 459 57 95 or DE +49 711 903 632 45.
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