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Jira Platform - Specialist Administration

The Atlassian Jira 7 platform is a multi-functional tool for issue tracking and project management, which is not only intuitive but also highly configurable. By defining your own workflows and issue types, as well as the options for interface customization, a wide variety of usage scenarios can be mapped, from the Agile software project to operative management and the support ticket system. Often, several of these scenarios are even used on a single Jira installation.
In this one-day seminar, you will discover the opportunities offered by Atlassian Jira by means of a compact overview.



1 day


  • The course demonstrates the vast scope of performance in a concise way.
  • Create your utilization plan for Jira based on in-depth knowledge.
  • As a project manager, you will be familiar with the Jira range of functions for suggestions for your system administration.
  • You will be able to differentiate between the products Atlassian Jira Core, Atlassian Jira Software and Atlassian Jira Service Desk.

target group

Specialist Jira administrators, those involved in creating a Jira utilization plan, Jira users

Contents (new)

The basics of the technical administration of JIRA Software

  • The Jira platform concept
  • Overview of the products Jira Core, Jira Software and Jira Service Desk
  • Core concepts: Project, workflow, issue
  • Project management through the use of components, versions and sub-tasks
  • Interlinking issues using links and issue-based time recording
  • Issue historization and its limits

Searches, filters and reports

  • Using the different search types: Basic, Advanced and Quick Search
  • Jira Query Language (JQL)
  • Using filters and administration
  • Visualizing project statistics using reports
  • Sending search results as a mail subscription

Jira workflows

  • Structure of the Jira default workflow and project-specific workflows (templates)
  • Workflow components: Status, transitions, steps
  • Workflow configuration: Conditions, validators, post functions, triggers
  • Defining customer-specific event types
  • Options for creating your own workflows
  • Interaction between user-defined fields, masks and workflows

Jira administration and configuration

  • Joint configuration of projects using schemas
  • Field configurations, customer-specific fields
  • Definition of screen masks
  • Permission concepts based on users, groups and roles
  • Notification concepts and schemas
  • Differentiating between technical, professional and project administration
  • Automatic notifications for modifications
  • Creating specific interfaces for projects with dashboards and gadgets

Platform-specific content

  • Differences between the products Jira Core, Jira Software and Jira Service Desk
  • Brief view of Service Desk and Jira Software
  • License management/administration of licenses
  • Distribution of access rights for the various products based on the Jira platform


Good general computer skills, ideally initial experience with issue trackers

Follow-up Courses and Workshops

OIO Training

OIO Orientation in Objects GmbH, experts for Java and JavaScript in Mannheim, joined the Trivadis group in May 2018. Together we are extending and strengthening our offer for Java and agile software development. These courses have been developed by OIO and will be held by our new colleagues.

Our Quality Promise

Contact to our service center

DE+49 (0) 711 90363245

CH+41 (0) 584 595795

AT+43 (01) 33 2353160

FR+41 (0) 584 595454

EN+49 (0) 711 90363245

DA+49 (0) 711 90363245


Early booking pays off

Book your training at least 3 or 6 months before the start of the course and take advantage of the flexible pricing.

> 6 months> 3 months0–3 months
660,00 EUR
1'030.00 CHF
750,00 EUR
1'160.00 CHF
830,00 EUR
1'280.00 CHF
Mannheim / DE 21.01.2022DE750,00 €
Virtual Classroom 21.01.2022DE750,00 €
Zürich / CH 06.05.2022DE1'030.00 CHF
Mannheim / DE 23.09.2022DE660,00 €
In-house training courses on request!inquiry
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  •    The course will definitely take place if you make a booking
  •    There are no free places left on this course. If you still book it, we will place you on the waiting list.

  • This course is held in another country. Due to the different tax conditions, you will have to book it in a separate booking process. We apologize for any inconvenience.
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Trivadis, Bernd Rössler, Head of Training

Bernd Rössler

  • Solution Manager Trivadis Training
  • DE: +49 (0) 711 90363245
    CH: +41 (0) 584 595795
    AT: +43 (0) 133 2353160
    FR: +41 (0) 584 595454
    EN: +49 (0) 711 90363245
    DA: +49 (0) 711 90363245

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