Does this sound familiar? Is your Jira entity managed by your IT department and you have to work with what you get?

Not for much longer! As part of this user seminar, you will learn how to control projects outside of software development with Jira, how to configure and use the powerful Jira workflows and how to assign an issue automatically.

This seminar does not simply cover the opportunities offered by Jira Core business projects. Ultimately, you as a business user can benefit from the additional opportunities offered by other products based on the Jira platform, Jira Service Desk and Jira Software. For example, the Kanban and Scrum boards included in Jira Software have tremendous potential to make your job easier, even if you do not want to rigorously use the underlying methods. What’s more, after the training, you will be able to design your own Jira “killer dashboards” and thus retain an overview of your projects in Jira.

During the seminar, we will demonstrate the opportunities offered by Jira in everyday project activities using practical examples. The following topics will be covered.

  • Duration

    1  day
  • Goal

    • The course will illustrate the opportunities presented by Jira and show how to use the numerous functions to your benefit and in a way that boosts efficiency.
    • You will then be able to get the most out of Jira.
    • You will have a selection of methodologies available in your everyday project activities, which will help you to use Jira effectively.
  • Target group

    Users who want to get more out of Jira.

  • Contents

    Basics of Jira

    • History of Jira
    • A comparison of Jira Core/Software/Service Desk
    • Versions and components within the scope of project management
    • Searches, filters and dashboards

    Basics of Jira workflow modeling

    • Implementing organizational processes in a user-friendly way
    • Using post-functions, conditions and transitions correctly
    • Using the project lead role constructively
    • Mapping automations via components

    Jira in project management

    • Calculating costs
    • Monitoring project status
    • Implementing reminder functions

    Various project examples

    • Processing HR vacation requests in a structured manner
    • Marketing – organizing campaigns
    • Finance – tracking invoices
    • Legal – mapping documentation processes
    • Operations – asset tracking

    Useful information

    • Useful plug-ins for non-software projects
    • Application scenarios for issue security
    • Further insights into Jira Service Desk and Jira Software
  • Requirements

    Initial experience with Jira as an end user. Experience in dealing with other IT systems or an affinity for IT as an employee outside of IT.

  • Our quality promise

Contact to our service center

DE+49 (0) 711 90363245

CH+41 (0) 584 595795

AT+43 (01) 33 2353160

FR+41 (0) 584 595454

EN+49 (0) 711 90363245

DA+49 (0) 711 90363245

email[email protected]

Early booking pays off

Book your training at least 3 or 6 months before the start of the course and take advantage of the flexible pricing.

> 6 months


> 3 months


0-3 months


Place Date Language Price
In-house training courses on request Inquiry
  •  Guaranteed to take place
  •   The course will definitely take place if you make a booking
  •   There are no free places left on this course. If you still book it, we will place you on the waiting list.
  • The course price is shown in the currency EUR. For orders from Switzerland, we convert the price into CHF and take into account the appropriate VAT rate. We are also happy to assist you with your order by telephone: CH +41 58 459 57 95 or DE +49 711 903 632 45.

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Trivadis, Bernd Rössler, Head of Training

Bernd Rössler

Solution Manager Trivadis Training

DE: +49 (0) 711 90363245
CH: +41 (0) 584 595795
AT: +43 (0) 133 2353160
FR: +41 (0) 584 595454
EN: +49 (0) 711 90363245
DA: +49 (0) 711 90363245

E-Mail: [email protected]

“I'll be glad to advise you on topics such as individual coaching, workshops, project support, and online training courses.”

Your Bernd Rössler

trivadis training satisfaction guarantee

Guarantee of quality

Following completion by the participants, every single training course is assessed at the levels

  • suitability of the training room,
  • suitability of the workplace,
  • functionality of the technical equipment, and
  • satisfaction throughout the entire course / seminar,

and recorded in our "TRIVALUATION" feedback system for quality assurance purposes. This enables us to consistently ensure the high quality and satisfaction of our valued customers. We really appreciate the overall rating of 9.3 from 10 points awarded by our many enthusiastic customers.


rivadis training success guarantee

Success guarantee

Trivadis guarantees the success of your training. Having completed the course / seminar, do you have any questions about the practical aspects? Would you like to repeat any of the exercises in the lab environment?

Our success guarantee allows you to repeat individual days, or even the entire training course, free of charge for up to 6 months after attending a training course. You bring with you the course materials from the previous training course.